Online display of bills that look the same as the paper bills
The ability to eliminate receiving paper bills in the mail if you desire
Citizens can help the Collector’s department to do business at the lowest cost possible by providing payments based on the option with the lowest processing cost.
The list is in order of LOWEST to highest cost to process Tax and Water bill payments:
Online Payment - Town Website (no lockbox fees and now free EFT transactions for the customers – Taxes now – Water to be free soon)
Mail Payments – processed by a highly automated low cost Lockbox (payment processing) company
Online Bill Payments using the Taxpayer’s Bank or Payment Company – the 3rd best option only if the payment includes the correct Parcel ID, Vehicle Plate, Boat Registration or current Bill Number.
Without the correct information updated for each bill, paying using and online payment service other than the Town’s website is the most costly option due to research needed to match the payment to the customer.
Often this information is incorrect! Since the customer is already using the internet and the town now offers free EFT, customers should transition to the Town website for payments to help the town control costs. Customer benefits include e-mail reminders, payment history information, etc.